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FAQ

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Frequently Asked Questions

Relaxation (Swedish) Massage FAQ

We use industry standard draping techniques, keeping you covered and comfortable for the entire session. No areas are exposed without consent and you can always let your therapist know if you are uncomfortable with a particular technique. 

We encourage each person to undress to their level of comfort. For most clients that means being completely undressed, while many prefer to keep undergarments on. This is completely up to you. We provide the privacy of the massage room for you to undress to your level of comfort.

For those who use massage as stress relief from the work week and to manage regular tension, once per month is the most common frequency. For those recovering from chronic tightness or those in a particularly stressful situation, weekly massage or twice per month is common.

A license means that a massage therapist has met the requirements and paid the fee to legally practice massage in your city, county and/or state. To obtain a license, a massage therapist will usually have to complete a minimum number of training hours at an accredited or accepted school or training center.

Refund & Cancellation Policy

Refunds for services  rendered will not be given.  For packages and gift certificates purchased, refunds will not be given but they can be transferred to another person if you are unable to use them.

Your massage time begins at the start of your appointment time. Please arrive at least 5 minutes early, so the massage can start on time. However, you can arrive up to 30 minutes after your appointment time and still keep it, but you will only have the remainder of the time left for the massage.

For late cancellations or no-shows, you will not be charged the first time. However if it happens a second time you will be required to pay up front for any future services scheduled.

Have a question that's not on the list?

E-Gift certificates are available and can be purchased by telephone only. Please contact us if you are interested.